About Your Account

How do I create a Hasbro Pulse account?

It’s simple! Just click here and follow the prompted steps.

Benefits of an account:

  • Exclusive previews of just-released items
  • Special offers delivered right to your inbox
  • Fast checkouts with saved addresses
  • Order tracking


I forgot my password. What should I do?

To reset your password, click here, then click “Forgot your password?” above the sign-in button. You will then be prompted to enter the email address you used to create your account. Once submitted, you will receive an email with a link to reset your password. Following that, you will be able to log into your account with your new password


I received an email to log in to update my information, but I never created an account before. How do I do that?

No problem! Click here and follow the prompted steps to create your account using the same email address that received the email from Pulse. You will then be able to view your order history in the My Account section where you can update your payment information.


How do I join your mailing list?

To sign up for special offers and promotions from Hasbro Pulse enter your email at the footer of the page. 


How do I unsubscribe from your mailing list?

Simply click the “Unsubscribe” link at the bottom of any Hasbro Pulse email.


What will happen to my account information once Hasbro Toy Shop shuts down?

Hasbro will retain aggregated analytics data, as well as order, transactional, and other similar information from Hasbro Toy Shop accounts as required for Hasbro’s reporting, audit, and other internal business purposes.

 If you’ve signed up to receive marketing emails from Hasbro, you will continue to receive them through Hasbro Pulse, Hasbro’s latest shopping destination for fans. To facilitate this service, your email address will be shared with our email service providers in accordance with the terms of the Hasbro Pulse Privacy Policy