DELIVERY POLICY

For non-Crowdfunded Products

Product Availability

Please check the availability of Products and the delivery date range of each item in your order to ensure timely delivery.

The availability of each item we sell on https://uk.hasbropulse.com is shown on the product description page. Most in stock items are dispatched within 2 business days of when you place your order (Monday through Friday, excluding bank holidays in the UK). By “dispatched” we mean the item has left our fulfillment center. We offer some of our items as pre-order and will deliver to you as soon as they become available.

The availability of any item we sell is subject to change.

Delivery Address

We deliver to most addresses in the United Kingdom. We regret we are unable to ship to the Channel Islands (including Jersey and Guernsey). We cannot deliver to P.O. Boxes.

When you set up your account, you can establish a delivery address to use on all orders. For your convenience, you can access your account at any time to make changes to this information.

Delivery Options

We currently offer standard delivery only.

Standard delivery - Allow 2-3 business days (excluding bank holidays in the UK) from date of dispatch. Please allow 1 additional business day for delivery to the Isle of Man.

When your order consists of multiple items, we will always attempt to group your items into as few deliveries as possible. At times, when your order contains multiple items, it may be necessary to send your items in separate deliveries to ensure that you receive them in a timely manner.

Delivery Costs

Delivery is free on orders of GBP 50.00 or more.*
The standard delivery cost for orders of less than GBP 50.00 will be GBP 3.99.

*Exclusions to free or discounted delivery may apply to certain Crowdfunded Products.

We may change or remove delivery charges from time to time.

Undeliverable Products

When packages are returned to us as an undeliverable, we will attempt to contact you via phone or
e-mail in order to obtain a different delivery address to re-deliver the order.

For Crowdfunded Products

Timing of Delivery

If the campaign is successfully backed with the minimum number of backers by the campaign deadline (the "Project Backing Period"), then the project will proceed to the production phase. Estimated availability dates vary per HasLab campaign, so please visit the project on the HasLab tab frequently to stay up to date when it becomes available.

Once your Crowdfunded Product has been produced, please allow 2-3 business days (excluding bank holidays in the UK) from the date of dispatch for delivery.  Please allow 1 additional business day for delivery to the Isle of Man.

Delivery Address

We deliver to most addresses in the United Kingdom. We regret we are unable to ship to the Channel Islands (including Jersey and Guernsey). We cannot deliver to P.O. Boxes.

Delivery Options and Delivery Costs

We currently offer standard delivery only. Check the specific project page for details on delivery options and costs. Once you receive your delivery notification email, please allow 2-3 business days from the date of dispatch for delivery.

For other delivery information such as delays in delivery, missed delivery and late delivery please see our Terms of Use.