DELIVERY

Product Availability

Please check the availability of Products and the delivery date range of each item in your order to ensure timely delivery.

The availability of each item we sell on Hasbro Pulse is shown on the product description page. *By “dispatched” we mean the item has left our fulfillment center. We offer some of our items as pre-order and will deliver to you in accordance with the time range set forth in the chart below as soon as they become available. The availability of any item we sell is subject to change.

Please note for Estonia, Finland, Latvia, Lithuania and Sweden we offer standard delivery to designated collection points only.

We do not deliver to the following destinations: Balearic Islands, Ceuta, Canary Islands, Melilla, Mount Athos, Italy postcode areas 22061 and 23041, Vatican, Madeira and Azores.

**Exclusions to free or discounted delivery may apply to certain Crowdfunded Products as indicated on the product page.

Crowdfunded Products

If the campaign is successfully backed with the minimum number of backers by the campaign deadline (the "Project Backing Period"), then the project will proceed to the production phase. Estimated availability dates vary per HasLab campaign, so please visit the project on the HasLab tab frequently to stay up to date when it becomes available.

Once your Crowdfunded Product becomes available, it will be delivered in accordance with the Standard Delivery Timings in the table above.

Delivery Address

We deliver to most addresses in the Delivery Destinations. Please see individual listings for any exclusions. Please note we cannot deliver to a P.O. Box or any other destination not listed at this time.

In the following countries we only offer standard delivery to designated collection points : Estonia, Finland, Latvia, Lithuania and Sweden.

When you set up your account, you can establish a delivery address to use on all orders. For your convenience, you can access your account at any time to make changes to this information.

Delivery Options

When your order consists of multiple items, we will always attempt to group your items into as few deliveries as possible. At times, when your order contains multiple items, it may be necessary to send your items in separate deliveries to ensure that you receive them in a timely manner.

Undeliverable Products

When packages are returned to us as an undeliverable, we will attempt to contact you via phone or
e-mail for further instructions and to rearrange delivery. If we have to re-deliver, you are liable for the costs of the failed delivery.

For other delivery information such as delays in delivery, missed delivery and late delivery please see our Terms of Use.